This Privacy Policy explains how Cyber Defense Group ("we," "us," "our," or "the Company") collects, uses, and shares personal information through our website (the "Website"), registration and reminders for our free weekly live webinar ("the Clearance Career Game Plan—Live"), our paid clearance-career services, our application and eligibility assessments, our contact forms, and optional third-party training add-ons (together, the "Services"). We may update this policy from time to time by posting the revised version here and changing the "Last updated" date. We encourage you to review it periodically.
1. Information We Collect
We collect the following categories of information:
- Contact and account information: first and last name, email address, and phone number when you contact us, apply, or register.
- Webinar registration and communication preferences: if and when webinar registration is enabled, the information you submit to register and your choices about reminders and marketing communications.
- Application and career information: when you apply or complete an eligibility assessment, we may collect work history, education, certifications, military service, clearance status and clearance type, discharge status, and the role or career path you are interested in.
- Transaction and payment metadata: when you purchase a paid service, transaction metadata (such as the offer purchased and purchase date) is processed through our payment providers. Full card details are handled by the payment processor and are not stored by Cyber Defense Group.
- Device, IP, and usage data: IP address, device type, browser information, and basic usage data collected automatically when you use the Website.
- Communications and support requests: the contents of messages you send us and our responses.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Services.
- Register you for the weekly live webinar and send related reminders, when registration is enabled.
- Respond to your inquiries and support requests.
- Assess fit for an offer or career path and communicate the result.
- Deliver coaching, career support, and related services, including resumes, LinkedIn positioning materials, and interview preparation when requested.
- Connect you with recruiter or employer opportunities only as you direct or authorize.
- Process payments through our payment providers.
- Detect, prevent, and resolve security issues, fraud, or other harmful activity.
- Comply with applicable legal, regulatory, and contractual obligations, and respond to lawful requests.
- Send marketing communications only where permitted by applicable law and with your consent or an opportunity to opt out where required.
3. How We Share Information
We may share your information with:
- Service providers: the third-party platform that hosts the Website and provides authentication; payment providers (such as our payment processor and enrollment-checkout provider); email delivery; and the community platform used for enrollment — each acting on our behalf under appropriate terms.
- Recruiters and prospective employers: only with your direction or consent, and only the information needed to introduce you.
- Legal and safety disclosures: where required by law, court order, or to protect the rights, property, or safety of the Company, our users, or others.
- Business transfers: in connection with a merger, acquisition, or sale of all or part of our business, subject to applicable law.
We do not sell your personal information. Some U.S. state privacy laws define "sale" or "sharing" broadly; where those laws apply to our practices and meet their thresholds, we will provide the opt-out rights those laws require. We do not knowingly engage in sales of personal information for monetary or other valuable consideration.
4. Data Retention and Security
We retain personal information only as long as needed for the purpose it was collected, taking into account legal obligations, dispute resolution, and enforcement of our rights, and we delete or de-identify it when it is no longer needed. We apply data-minimization principles and use reasonable technical, administrative, and organizational safeguards designed to protect information from loss, misuse, and unauthorized access. However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices and Privacy Rights
- You may request access to, correction of, or deletion of your personal information, subject to applicable law and our need to verify your identity.
- You can unsubscribe from marketing communications using the link in our emails or by contacting us, and you can update your webinar communication preferences.
- You can control cookies through your browser settings as described in our Cookie Policy.
- Depending on where you live, you may have additional rights under applicable privacy laws. We will not discriminate against you for exercising those rights where the law prohibits it.
To exercise any right, contact us through the Contact page on our Website. If you are not satisfied with our response, you may complain to your applicable data protection authority. If you choose not to provide certain information, we may be unable to provide some Services.
6. Children
Our Services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us and we will delete it.
7. International Transfers, Third-Party Links, Changes, and Contact
Our hosting and service providers may process information in countries other than your own, and by using the Services you consent to those transfers where permitted by applicable law. The Website may link to third-party sites and services we do not control; their privacy practices are governed by their own policies. We may update this policy from time to time by posting the revised version here and updating the "Last updated" date. For any privacy question, contact us through the Contact page on our Website.